Providers: Setting Up Your Profile
How to claim your agency, get verified, manage your profile, and make sure you're set up to receive the right RFPs.
9 articles
- How to Claim Your Agency ProfileA step-by-step guide to claiming your agency's existing profile on Wayfinder so you can manage it and respond to RFPs.
- Adding Your Agency if It's Not in the DirectoryHow to add your Medicaid HCBS provider agency to the Wayfinder directory and get verified.
- Profile Verification: Timeline, Status, and RejectionsWhat to expect during the provider verification process, including timelines, pending status, and what to do if your request is rejected.
- Updating your provider profileHow to make changes to help care-seekers find you more easily.
- How We Rank Providers in the DirectoryHow Wayfinder orders provider agencies in the directory, why a complete profile ranks higher, and what counts toward your placement.
- Understanding the "Accepting Clients" ToggleWhat the Accepting Clients toggle does, where to find it, and when to use it.
- What PASAs Don't Need to Manage Manually (Auto-Sync Explained)How Wayfinder automatically keeps waiver authorizations and CMA associations current for PASA providers, and what that means for RFP matching.
- Setting Up RFP Notification Email AddressesHow to add and manage the email addresses that receive RFP alerts for your agency.
- How to Give Team Members Access to Your Agency AccountHow to give colleagues access to your agency's Wayfinder account, and what access they'll have once verified.