Providers: Setting Up Your Profile
How to claim your agency, get verified, manage your profile, and make sure you're set up to receive the right RFPs.
9 articles
How We Rank Providers in the DirectoryHow Wayfinder orders provider agencies in the directory, why a complete profile ranks higher, and what counts toward your placement.
Updating your provider profileHow to make changes to help care-seekers find you more easily.
How to Claim Your Agency ProfileA step-by-step guide to claiming your agency's existing profile on Wayfinder so you can manage it and respond to RFPs.
Adding Your Agency if It's Not in the DirectoryHow to add your Medicaid HCBS provider agency to the Wayfinder directory and get verified.
Profile Verification: Timeline, Status, and RejectionsWhat to expect during the provider verification process, including timelines, pending status, and what to do if your request is rejected.
How to Give Team Members Access to Your Agency AccountHow to give colleagues access to your agency's Wayfinder account, and what access they'll have once verified.
Setting Up RFP Notification Email AddressesHow to add and manage the email addresses that receive RFP alerts for your agency.
Understanding the "Accepting Clients" ToggleWhat the Accepting Clients toggle does, where to find it, and when to use it.
What PASAs Don't Need to Manage Manually (Auto-Sync Explained)How Wayfinder automatically keeps waiver authorizations and CMA associations current for PASA providers, and what that means for RFP matching.