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Creating a new RFP

A step-by-step guide to completing a new RFP and submitting it to your case management supervisor for approval and distribution to PASAs.

Updated over 7 months ago

To create a new Request for Proposals (RFP) on Wayfinder, navigate to the RFPs dashboard and click the "New RFP" button. You'll be redirected to the new RFP page.

A screenshot of the RFP dashboard in Wayfinder, with the "New RFP" button highlighted in the upper-right hand corner.

The new RFP form is comprised of four sections:

๐Ÿ“ข RFPs with detailed information receive more responses from providers, so be sure to take a few extra minutes completing the form for better results!

RFP Information

This is where you select high-level information about the RFP, such as the service, Medicaid waiver, and more.

Field Name

Required

Description / Notes

Service

Yes

Select one of the approved long-term supports and services (LTSS) from the dropdown menu

HCBS Waiver

Yes

Select the Medicaid waiver that your client is approved for. The options dynamically update based on the service you select.

Show all HCBS Waiver options

No

In the very rare case that you need to select a different option than what is displayed in the HCBS Waiver dropdown, check this box.

County

Yes

The area that your client lives.

Mark as urgent

No

For clients that require services ASAP. Please use sparingly.

Statewide RFP

No

If you'd like other Case Management Agencies (CMAs) to distribute this RFP on your behalf, please select this option. Please note that providers in your catchment area will not receive a notification if you select this option.

Prefer provider for multiple services?

No

Select this option if your client requires multiple services and would like to receive them all at the same provider.

Individual's Information

In this section, enter the information of the individual who will be receiving services.

Field Name

Required

Description / Notes

Select an individual

Yes

Select your client from the dropdown. Data is pulled from the Individuals page.

Nickname or preferred name(s)

No

-

Medicaid ID

No

This is pulled from the Care and Case Management System (CCM) and cannot be changed.

Support level

No

While not required, many providers require support level information and will not submit a proposal without it.

Hide support level from providers

No

-

Gender

No

-

Living situation

No

-

Major cross streets near home

No

This is particularly useful information for providers who offer in-home services.

City

No

Your client's city of residence.

Interests and goals

No

-

Good day & bad day

No

-

Relevant health information

No

We highly recommend completing this field so providers know how to best support your client.

Legal information (guardianship)

No

-

Behaviors and supervision requirements

No

-

Adaptive equipment & preferences

No

-

Preferences description

No

Include anything else here that you'd like providers to know about your client's health or behaviors.

Service Information

This section covers details about the administration of services.

Field Name

Required

Description / Notes

Providers must provide transportation

No

-

Medication must be administered during services

No

-

Frequency, scope, and duration

No

Inform the provider about your client's service frequency and duration preference, whether it's fixed or ongoing.

Additional comments

No

-

Exclude Providers

If your client had a negative experience with a provider in the past, please select their name to exclude them from receiving an invitation to apply to the RFP.

A screenshot of the exclude providers module.

Once you've completed all of the required form fields, the "Submit RFP" button will display at the bottom of the form. Click it to request approval from your Case Management supervisor!

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